Case Study - Streamlining Airline Operations with Real-Time Arrival and Departure Boards

Overview

We joined an existing team that had been developing a real-time arrival and departure board solution for over a year.

Goal

Our goal was to help them complete and launch the solution within just three months.

Solution

We achieved this by completely rebuilding the user interface for both the Arrival/Departure board and the flight schedule view, ensuring a modern, responsive design and seamless user experience.

Additionally, we integrated the system with Azure Event Hub to efficiently process real-time airport events.

Features Implemented

• Angular UI with Rich UX Features: Developed a dynamic and user-friendly interface that includes advanced filtering and sophisticated multi-level flight information screens.
• Auto Refresh: Ensured real-time updates of flight information without manual intervention.
• Connected Flight Display: Revealed all the non-trivial details information for Linked connecting flights to provide comprehensive travel information at a glance.
• Push Notifications: Implemented notifications to alert users of flight changes or important updates.
• Web Application: Developed a fully functional web app accessible from any device, including tablets and mobiles on iOS and Android.
• Responsive Design: Optimized the UI for various screen sizes, including mobile devices, tablets, and large monitors.
• PWA (Progressive Web App): Enabled offline functionality and app-like experience on mobile devices.

Outcomes

• Accelerated Launch: The project was completed and successfully launched within the tight three-month deadline.
• Enhanced User Experience: The new UI provided a seamless, intuitive experience for both passengers and airline staff, significantly improving satisfaction and efficiency.
• Improved Real-Time Data Processing: Integration with Azure Event Hub ensured that all flight data and airport events were processed in real time, enhancing the reliability of the information displayed.
• Increased Engagement: The responsive design and push notification features led to higher user engagement and more efficient communication of critical updates.

Technologies Used