Case Study - Streamlining Airline Operations with Real-Time Arrival and Departure Boards

Overview

We joined an existing team that had been developing a real-time arrival and departure board solution for over a year.

Goal

Our goal was to help them complete and launch the solution within just three months.

Solution

We achieved this by completely rebuilding the user interface for both the Arrival/Departure board and the flight schedule view, ensuring a modern, responsive design and seamless user experience.

Additionally, we integrated the system with Azure Event Hub to efficiently process real-time airport events.

Features Implemented

Angular UI with Rich UX Features: Built a dynamic, user-friendly interface with advanced filtering and multi-level flight information screens.

Auto Refresh: Enabled real-time flight updates without manual intervention.

Connected Flight Display: Showed detailed information for linked connecting flights, providing comprehensive travel data at a glance.

Push Notifications: Added alerts for flight changes and important updates.

Web Application: Built a fully functional web app accessible on any device, including iOS and Android tablets and phones.

Responsive Design: Optimized the UI for mobile devices, tablets, and large monitors.

PWA (Progressive Web App): Enabled offline support and an app-like mobile experience.

Outcomes

Accelerated Launch: The project was completed and launched in three months.

Enhanced User Experience: The new UI gave passengers and staff a seamless, intuitive experience, improving satisfaction and efficiency.

Improved Real-Time Data Processing: Azure Event Hub ensured flight data and airport events were processed in real time, improving reliability.

Increased Engagement: Responsive design and push notifications increased engagement and improved communication of key updates.

Technologies Used